Due to the overwhelming response we’ve received for both the Melbourne and Sydney Showcase Luncheons, we have decided to add a showcase in Brisbane.

NB: We’ve also had enough of Melbourne’s so-far poor attempt at Spring, so are very much looking forward to a quick stopover in the Sunshine State.

So if you are looking for a fabulous intranet and a free lunch, you have come to the right place. Register Now

the details:

12.30pm – Wednesday 24th November

Caulfied Room, Quay West Suites – 132 Alice St, Brisbane 4000

Unlike John Farnham’s farewell tour, ours will actually be coming to an end. If you can’t make it this time round let us know, and we’ll keep you posted on when we’re next in town.

A special shout out to our Australian-based iD fans – registrations are now open for  iD 4  Showcase Luncheons, scheduled for November.

The iD 4 Showcase luncheons are a great chance to see iD in action, including all the new functionality the latest version has to offer. Our team will be on hand to showcase all the highlights of iD 4 and answer any and all of your questions.

All that plus a delicious free lunch makes for a great afternoon so Register Now to secure your spot.

But wait, there’s more. No, sadly it’s not steak knives. We’ll do you one better – just for attending you’ll go in the draw to win dinner for 2 @ ROCKPOOL.

the details:

Melbourne – 12.30pm, Tuesday 9th November

Westin Room 3, The Westin – 205 Collins St, Melbourne 3000

Sydney – 12.30pm, Tuesday 16th November

Gloucester Room, Quay West Suites – 98 Gloucester St, Sydney 2000

Content Management aficionados and budding social butterflies, J.Boye, are at it again – holding another of their fantastic events next month in London. Peppered over several fabulous locations around the globe, J.Boye events have conquered what we have coined as the Triple I Effect – being interactive, informative and interesting.

This particular event – Intranets At Work – is aimed at helping intranet professionals push their corporate intranet to the next level, with some real-world insights from companies who have fought and won the internal communications battle.

Register now using discount code ‘intranetdashboard’ and receive 20% off your ticket. Spots are limited so get in quickly to avoid missing out.

The Details:

When - 22nd Septmember, 2010

Where - Central London, Venue TBC

For more information, visit: http://www.jboye.com/events/intranets-at-work10/

This is quite a common question. Once time, effort and resources have gone into creating your intranet, how can you be sure staff are even accessing it, let alone reaping any of the hard-earned business benefits you have so carefully laid out? Like a parent on the first day of school, you can pack their lunch, dress them and drop them off but you can’t sit in class to make sure they’re learning. Don’t despair though, there are ways…

One approach, and perhaps the most obvious, is to track users’ access. Reporting tools such as iD’s Statistics Reporter can provide you with a quick snapshot of the traffic to your intranet, to give you a feel for what’s happening, to who, and when. What it can’t tell you, is whether or not your users are getting anything out of their time on the intranet.

Time would be better spent focusing on making your intranet engaging, useful and business-critical, so users will not only want to use it, but will depend on it to complete their daily duties.

There are a lot of factors which influence user access to the intranet, including:

Culture – Is using the intranet an integral part of your company culture i.e ‘Have you seen what’s on Flowercorp today?’ or ‘That’s a great idea, let’s create a forum topic on Flowercorp to get some feedback’

Content – Does the intranet contain relevant, up-to-date information that users will want, but more importantly need, to access?

Contribution – Are users trained and actively encouraged to contribute to the Intranet?

Importance – Is it the main repository of information – the source of truth – where users know they will be able to find exactly what they are looking for, quickly and easily?

Something as simple as moving the weekly newsletter onto the intranet instead of offering it via email or in paper-based format can have an enormous effect on users, pulling them to the system to get the information they need.

Another interesting idea is to create an area specifically for users to interact socially. This gives them a relaxed environment to start contributing to and encourages them to log on to see the latest information. An example is shown below using iD’s Coffee Break site.

So rather than focus your energies on monitoring the usage behaviors of your intranet’s users, why not take a closer look at exactly what you are offering and what you could do to improve your user experience. Make it as engaging as possible and they’ll actually want to use it.

*As seen in Dynamic Business Magazine

Has your intranet become a fancy phone directory? Intranet DASHBOARD co-founder and Director Connie Pandos explains how you can make it a more powerful tool for communicating with staff.

Over the years, intranets have become a ubiquitous part of the corporate communications landscape, but all too often they provide a disappointing experience – failing to deliver on their most basic promise, which is to provide the content staff are looking for.

Due to this lackluster performance, some organizations have come to expect that staff will make minimal use of their intranet. Staff might log in to look up the phone number of a colleague or to find an annual leave application form, and that’s about it. If that sounds familiar, then your organization is definitely missing out on the potential of your intranet to help staff to work faster and smarter, strengthen your company culture and let your staff feel engaged with an employer that listens. Click here to read more »

Australia’s largest superannuation administrator and our client, Superpartners, was recently invited to participate in the exclusive IBF 24 – a 24 hour online broadcast from the Intranet Benchmarking Forum showcasing live intranet tours and the latest from industry thought leaders.

IBF 24 took place on 2-3 June 2010 and truly proved to be a landmark day for the global intranet and digital workplace industry, featuring more than 20 live tours of the world’s most innovative intranets.

Superpartners showcased their fabulous intranet to an extremely positive reception. Employee uptake and engagement has been exceptional, and everyone was interested (rightly so!) in just how Superpartners managed to get employees to not just adopt, but engage proactively with the system.

Special attention was paid to their use of the iD Forum tool as part of an offline employee engagement initiative called Spot On – designed to create a culture of ideas sharing and story telling in the business. The Forum tool gave them an easy way to capture employee’s ideas and empower them to take control and drive change within the business. It has been a huge hit and really showcases the versatility of iD’s suite of applications.

Superpartner’s Intranet Manager Sarah Goddard, who hosted the event, had this to say:

“iD had everything we needed to make a really good intranet. It’s all down to how you use it. If you try to over-complicate it, you’ll fail immediately.”

iD will be exhibiting at the IABC 2010 World Conference in Canada, from June 6th to 9th.

It is gearing up to be a big event, with 1,400 communication practitioners from 40 countries over 4 action packed days. Whilst it is an IABC event, it is not exclusively for members, this event is open to anyone to attend. Register Now

If you are attending the IABC World Conference, don’t forget to stop by our Exhibitor booth in the Exhibition Hall.

This article appeared in HR Monthly Magazine in May, and discusses how our client Jetstar used their iD intranet to connect and engage with their hugely disparate workforce. For full details on the challenges Jetstar faced and exactly how they solved them, see our Case Studies Page.

‘Come together’ – Intranets are re-emerging as a way to connect dislocated employees

With employees in constant movement all over the world, Jetstar is an ideal example of an organization looking to connect dislocated personnel.  In late 2007, Jetstar decided it needed an adequate intranet system to keep its staff connected and engaged. “We had simply grown up as a business and we were starting to experience limitations in being able to communicate what we wanted, when we wanted,” says Jeff Martin, IT project manager for Jetstar.

Click here to read more »

Intranet DASHBOARD released key data from the first Australian and rest of world [ROW] intranet usage and trends comparison at the launch of Intranet DASHBOARD 2.0 at CeBIT Australia May 1, 2007.

Campbell Dobbin, CEO of Intranet DASHBOARD said: “The groundbreaking Global Intranet Benchmarking Survey conducted by Intranet DASHBOARD showed IT departments and marcoms were battling for control of the intranet, and if global trends are any indication this conflict will only escalate.” Click here to read more »

Select Australasia discussed the merits of transitioning from a centralized to a decentralized intranet at a conference held in Sydney yesterday.

Speaking at Key Forum’s Managing and Maintaining a Decentralized Intranet Conference, Select Australasia’s web administrator, Ms Caralyne Blackburn told delegates: “We needed a scalable intranet which could be updated with a minimum of fuss. It had to be something that each of our service departments, and the individual brands could use – and more importantly, update and develop themselves as required.

Intranet DASHBOARD was adopted by Select Australasia in April 2005 as part of their decentralized intranet strategy. Select’s business goal was to increase their internal communications and build a stronger sense of community. This has been achieved by using Intranet DASHBOARD as the solution for their intranet platform. iD delivers the infrastructure for building, creating and administrating an intranet as well as over 40 immediately deployable tools and applications.

“With Intranet DASHBOARD we can quickly and simply add new sub sites – for new brands or departments and assign them to the ‘real’ owners of the content. This has offered controlled flexibility in being able to assign people to areas of content, locking down certain parts of the layout to create a consistent style. Authors now have the flexibility to change the sites enough to appeal to their audience and create a feeling of ownership,” stated Ms Blackburn in her presentation.

Click here to read more »